Publication

On interaction quality in human-robot interaction

Conference Article

Conference

International Conference on Agents and Artificial Intelligence (ICAART)

Edition

2017

Pages

182-189

Doc link

http://www.scitepress.org/DigitalLibrary/PublicationsDetail.aspx?ID=V/cFFkNWpEY=&t=1

File

Download the digital copy of the doc pdf document

Abstract

In many complex robotics systems, interaction takes place in all directions between human, robot, and environment. Performance of such a system depends on this interaction, and a proper evaluation of a system must build on a proper modeling of interaction, a relevant set of performance metrics, and a methodology to combine metrics into a single performance value. In this paper, existing models of human-robot interaction are adapted to fit complex scenarios with one or several humans and robots. The interaction and the evaluation process is formalized, and a general method to fuse performance values over time and for several performance metrics is presented. The resulting value, denoted interaction quality, adds a dimension to ordinary performance metrics by being explicit about the interplay between performance metrics, and thereby provides a formal framework to understand, model, and address complex aspects of evaluation of human-robot interaction.

Categories

cooperative systems, service robots.

Author keywords

human-robot interaction

Scientific reference

S. Bensch, A. Jevtić and T. Hellström. On interaction quality in human-robot interaction, 2017 International Conference on Agents and Artificial Intelligence, 2017, Porto, Portugal, pp. 182-189, to appear.