Publication

On interaction quality in human-robot interaction

Conference Article

Conference

International Conference on Agents and Artificial Intelligence (ICAART)

Edition

2017

Pages

182-189

Doc link

http://dx.doi.org/10.5220/0006191601820189

File

Download the digital copy of the doc pdf document

Abstract

In many complex robotics systems, interaction takes place in all directions between human, robot, and environment. Performance of such a system depends on this interaction, and a proper evaluation of a system must build on a proper modeling of interaction, a relevant set of performance metrics, and a methodology to combine metrics into a single performance value. In this paper, existing models of human-robot interaction are adapted to fit complex scenarios with one or several humans and robots. The interaction and the evaluation process is formalized, and a general method to fuse performance values over time and for several performance metrics is presented. The resulting value, denoted interaction quality, adds a dimension to ordinary performance metrics by being explicit about the interplay between performance metrics, and thereby provides a formal framework to understand, model, and address complex aspects of evaluation of human-robot interaction.

Categories

cooperative systems, service robots.

Author keywords

human-robot interaction

Scientific reference

S. Bensch, A. Jevtić and T. Hellström. On interaction quality in human-robot interaction, 2017 International Conference on Agents and Artificial Intelligence, 2017, Porto, Portugal, pp. 182-189.